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Gas Utility Customer Care Specialist
Job in
Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listed on 2026-08-28
Listing for:
Firmus Energy (Supply) Limited
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Firmus Energy Supply is seeking a Customer Service Agent to join the Northern Ireland team in Newtownabbey. The role is full-time (37.5 hours per week) with a focus on delivering exceptional customer service, handling inbound queries, and providing essential administrative support for smooth operation of the Customer Services function.
As the first point of contact, you will respond to customer enquiries, resolve issues, and collaborate with other departments to ensure a positive customer
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