Waking Night Support Worker - Community Services

About The Role

We are recruiting Support Workers/Carers in Norwich to support people to live in and be part of the local community, within a supported living environment. Our services help people to get out in the community and make the most of their time in their own homes.

Support workers provide practical assistance and emotional support to enable individuals to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they desire.

Support is required 24 hours a day, 7 days a week.

Job title: Support Worker

Hours: 36 hours per week

Location: Norwich

Shifts: Days, evenings, nights, weekends

WE DO NOT OFFER SPONSORSHIP

General housekeeping duties that can include shopping, domestic duties as well as elements of personal care. As part of the role, you will need to be able to complete a range of records and documents, and work lone and as part of a team.

• Provide care at night – supporting service users with their needs throughout the night.
• Ensuring high‑quality support – delivered for people of all ages to enable service users to achieve their goals and aspirations.
• Encouraging personal development – helping service users develop valuable life skills.
• Promote the health, well‑being, physical, emotional, cultural and spiritual beliefs of the people we support and ensure they are met inclusively.
• Perform general housekeeping duties, including shopping, domestic duties, and personal care.
• Complete a range of records and documents as required.
• Work lone and as part of a team.

We are looking for people who share our core values and can apply these to the work they do. Our core values are:
Potential, Responsibility, Integrity, Diversity, Empathy.

Preferred experience:

supporting people with learning disabilities and/or complex care. All training will be provided.

Quality attributes: enthusiastic, compassionate and committed to supporting people in a way that respects their dignity.

• Refer a friend scheme – £400 each time a successful referral is made *
• Above and beyond recognitions – vouchers and other surprises for outstanding contributions.
• Long service awards – celebrate your commitment.
• Employee benefits app – connected to community, discounts across everyday and luxury shops, access to learning & development opportunities.
• Cycle to work scheme – save money and get fit with our salary sacrifice scheme.
• Pension – automatic enrolment into our salary sacrifice pension scheme.
• Life cover – death in service benefit.
• Funded qualifications – earn while you learn, with opportunities for apprenticeships and further career pathways.
• Swanton Educates – training qualification centre to support your development.
• Trained mental health first aiders – available to support you when you need someone to talk to.
• Employee Assistance Programme (EAP) – free confidential access to 24‑hour assistance, counselling, advice and support.
• Employee Voice – regular events throughout the year to gather feedback about working with us.

You will need to complete onboarding checks, which include an enhanced DBS.

* subject to eligibility & criteria

Supporting people in their own homes to live an independent life within their community.