On-Site Major Incident Manager: Command Centre Lead

A leading outsourcing firm is looking for a Major Incident Manager to oversee high-priority incidents at their newly established Command Centre in Newtownabbey. This full-time role requires experience in managing incidents, a solid understanding of ITIL principles, and the ability to work within a collaborative environment. You will influence service stability and participate in building team culture. The position offers competitive annual leave, volunteering opportunities, and access to Employee Network Groups, contributing to a comprehensive work experience.
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