Servicenow Architect Gamma
Job in
Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listed on 2026-02-18
Listing for:
Primus Global UK
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Responsibilities
- Architect end to end CSM solutions for telecom wholesale (B2B carriers, partners, resellers).
- Design and maintain data models for customers, accounts, services, orders, tickets, and CMDB relationships.
- Ensure consistent data structures across CSM, ITSM, CMDB, and custom apps.
- Implement integrations using TMF Open APIs (ticketing, customer, product, order, service inventory).
- Lead integration architecture with OSS/BSS, CRM, assurance, monitoring systems.
- Define case, contract, entitlement, SLA/OLA frameworks.
- Implement effective Knowledge Management and workflows.
- Provide architectural governance, code reviews, and platform best practices.
- Lead workshops and guide developers through solution design.
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