Business Analyst D365

Business Analyst – D365 / Microsoft Dynamics CE

Largely Remote (UK) but with weekly UK wide site travel – car needed

A high-growth, acquisitive business is looking for an experienced Business Analyst, ideally with prior experience of D365 / Microsoft Dynamics across the CE, CRM, Field Service or Customer Service modules.

This is a permanent opportunity for a Business Analyst who thrives in a fast-paced environment and enjoys getting close to the business.

You’ll work closely with multiple acquired businesses, reviewing and documenting their end-to-end processes and overlaying these onto D365. This will include gap analysis, working with Functional Consultants to resolve gaps through system changes, enhancements, or by feeding clear requirements into the product roadmap and backlog.

• Analyse business processes across multiple acquired businesses.
• Overlay current and future processes onto D365 CE
• Identify gaps and work with Functional Consultants on solutions
• Define and manage requirements feeding into the D365 product roadmap
• Act as the central point of knowledge for business process and D365-related requirements
• Help anticipate how future acquisitions and regional differences will impact the product design

• Strong experience as a Business Analyst with a heavy process focus
• Proven experience working on D365 CE implementations
• Confident working with multiple stakeholders and businesses.
• Able to think strategically about future-state design while delivering in the here and now

• A genuinely exciting, high-growth business with a long-term transformation roadmap
• Opportunity to act as the “central brain” for D365 business process and requirements
• A role with real influence over how the product and platform evolves

Interviews are planned for Feb 2026. Please apply today for an immediate CV review.