Air Export Agent

Brook Street Recruitment is working with our client in Mallusk who are looking for a motivated and detail-oriented Air Export Agent to join their team.

In this role, you will be responsible for managing air export shipments from booking through to final delivery, ensuring all documentation, communication, and system updates are completed accurately and efficiently.

You will work closely with customers, airlines, brokers, and internal departments to deliver a high standard of service while ensuring compliance with company procedures and industry regulations.

Key Responsibilities

Manage the full air export process from booking through to final delivery
Ensure accurate and timely data entry into the company operating system
Track and trace air export shipments internally and externally via airline systems and direct communication with airline offices
Coordinate the timely delivery of freight and shipment documentation to customers and brokers for customs clearance
Prepare and process export documentation accurately and within required timelines
Ensure accurate and timely customer and supplier invoicing
Build strong relationships with customers by providing excellent customer service and shipment support
Maintain compliance with company policies, procedures, and industry regulations
Complete required annual training in line with company standards
Support the wider operations team as required

Criteria

6 months to 1 year of experience within freight forwarding, logistics, or a related industry (or equivalent training)
Good working knowledge of Microsoft Office, including Excel and Word
Strong organisational skills with excellent attention to detail
Effective communication and customer service skills
A positive, proactive attitude with a willingness to learn and develop
Good level of education, preferably A-Level standard, with minimum GCSEs in Maths and English

This is a great opportunity to develop your career within a fast-paced international logistics environment, working as part of a supportive and professional team.

Please send CV to Colleen Farquharson via the apply link

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.