Store Lead

Overview

Store Lead – Dulux Decorator Centre Belfast North, part of the Akzo Nobel family. Part of the Dulux Decorator Centre store management team, you will support a Manager responsible for the performance of a cluster of DDC stores to increase sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet business targets.

• Support the Cluster Manager to deliver a culture of engagement.
• Collaborate with the Cluster Manager in nurturing a high performing sales team to deliver an outstanding customer experience.
• Help ensure stores have the right culture, processes and controls in place.
• Collaborate with the Cluster Manager in the ownership of the P&L with emphasis on delivering sales while optimising margin, cost efficiency and protecting against stock/cash losses.
• Ensure we maintain a market leading service experience for our customers.
• Develop customer contact plans.
• Collaborate with the Cluster Manager to review performance and trends.

• Proven experience in supervising a store and reviewing people/business performance.
• Understanding the importance of nurturing and inspiring colleagues.
• Comfortable using business systems.
• Commercially astute.

• Excellent communication, customer service and interpersonal skills.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organised with an eye for detail.
• Calm under pressure.

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme including Gymflex, retail card, dental cover and more.

Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing and open to flexible working options for all roles. For more information please visit

© 2024 Akzo Nobel N.V. All rights reserved. Requisition