Customer Advisor - NI
Listed on 2025-12-30
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Retail
Customer Service Rep
Customer Advisor – NI
B&Q Newtownabbey, Northern Ireland, United Kingdom
Schedule: Part‑time, 15 hours per week, 3‑month fixed term contract. Shifts Monday‑Sunday 7:00 am‑10:00 pm. Hourly rate £12.71.
OverviewWe believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?The role will involve becoming an expert advisor, guiding customers through their home improvement projects, driving sales, managing stock, setting up displays, and maintaining a clean and attractive store. You’ll also receive training in paint‑mixing and timber cutting, but excellent customer service will be the main focus.
What We Need- Friendly, outgoing attitude and eagerness to help customers
- Strong teamwork skills and flexibility to work a rota that includes weekends, evenings and bank holidays
- Positive energy and a passion for home improvement
- Ability to adapt to new technology and learning ways of working
As part of a great team, you will be valued for who you are. B&Q is committed to diversity and inclusion, providing access to networks, wellness programmes and a range of benefits.
- Competitive salary
- Pension scheme and Share Save options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts and wellbeing benefits
- Generous breaks to stay refreshed
Contact us for recruitment adjustments at .
Seniority levelEntry level
Employment typePart‑time
Job functionOther
IndustriesRetail
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