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Customer Advisor - NI

Job in Newtownabbey, County Antrim, BT36, Northern Ireland, UK
Listing for: B&Q
Part Time, Contract position
Listed on 2025-12-30
Job specializations:
  • Retail
    Customer Service Rep
Job Description & How to Apply Below

Customer Advisor – NI

B&Q Newtownabbey, Northern Ireland, United Kingdom

Schedule: Part‑time, 15 hours per week, 3‑month fixed term contract. Shifts Monday‑Sunday 7:00 am‑10:00 pm. Hourly rate £12.71.

Overview

We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What’s the job?

The role will involve becoming an expert advisor, guiding customers through their home improvement projects, driving sales, managing stock, setting up displays, and maintaining a clean and attractive store. You’ll also receive training in paint‑mixing and timber cutting, but excellent customer service will be the main focus.

What We Need
  • Friendly, outgoing attitude and eagerness to help customers
  • Strong teamwork skills and flexibility to work a rota that includes weekends, evenings and bank holidays
  • Positive energy and a passion for home improvement
  • Ability to adapt to new technology and learning ways of working
What’s in it for you?

As part of a great team, you will be valued for who you are. B&Q is committed to diversity and inclusion, providing access to networks, wellness programmes and a range of benefits.

  • Competitive salary
  • Pension scheme and Share Save options
  • 6.6 weeks holiday
  • Payroll giving
  • Employee Assistance Programme
  • Shopping discounts and wellbeing benefits
  • Generous breaks to stay refreshed

Contact us for recruitment adjustments at .

Seniority level

Entry level

Employment type

Part‑time

Job function

Other

Industries

Retail

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