National Account Manager

illooms | UK-based | Hybrid | Travel required

This is a rare, once-in-a-career opportunity to join a fast-growing, design-led consumer brand with an aggressive growth plan and global ambition.

illooms is on a mission to light up celebrations worldwide — literally. As the only light‑up balloon brand in the market, we’re disrupting a traditional category with innovation, creativity and commercial sharpness. Now we’re looking for a high‑impact National Account Manager to help scale the business and accelerate our retail footprint.

This role comes with a highly competitive OTE scheme that genuinely rewards exceptional performance, offering significant upside for the right person as the business grows.

Reporting into the Head of Sales, you’ll be responsible for driving profitable growth across a portfolio of key retail accounts, while also opening doors to new business opportunities.

You’ll own the full account management lifecycle — from listings and negotiations through to launches, promotions and long‑term customer strategy — working cross‑functionally to deliver results at pace.

This is a hands‑on, commercially critical role with real influence across sales, product, operations and supply chain.

• Owning and growing key retail accounts to deliver annual turnover and profit targets
• Developing listings, negotiating terms, managing launches and driving promotional activity
• Prospecting and onboarding new customers to fuel growth
• Creating compelling, data‑led customer presentations and selling with insight
• Forecasting, managing price files, contracts and reporting on account health
• Working closely with internal teams (Sales, Ops, Supply Chain, Studio, Customer Service) to ensure smooth end‑to‑end execution
• Translating customer strategy into clear internal direction to shape product development
• Analysing sales, supply chain and store‑level data to identify opportunities and flag risks early
• Building strong, long‑term relationships with retail buying and merchandising teams
• Attending trade shows and travelling to customer HQs in the UK, Europe and/or US as required

You’re commercially sharp, naturally tenacious, and thrive in fast‑moving, entrepreneurial environments. You’re comfortable owning accounts end‑to‑end and love turning insight into action.

• Proven sales and account management experience within an SME environment
• Strong retail and FMCG exposure
• High‑level sales analysis skills and confidence working with data
• The ability to influence, negotiate and communicate at all levels
• A relationship‑first mindset with a commercial edge
• A proactive, solutions‑led approach and appetite for growth
• Experience in party, toy, craft, seasonal or impulse categories
• Supply chain knowledge within retail environments

A genuinely disruptive product and brand

Real autonomy and visibility within a growing business

An entrepreneurial culture where ideas move fast

A market‑leading OTE structure that rewards results — not time served

The chance to help shape the next phase of a global growth story

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