B2B Commercial Vehicle Sales & Account Manager

Job Description

Location: Donnelly Group, Mallusk Way

Donnelly Bros Belfast are looking for a commercially minded B2B Commercial Vehicle Sales & Account Manager to support and grow our business-to-business customer base. This role is primarily focused on B2B sales of commercial vehicles, including new and used vehicles, leasing, and fleet solutions, while also requiring strong account management, analytical, and administrative capability. The successful candidate will manage the full customer lifecycle from opportunity development and vehicle specification through to order processing, delivery coordination, and ongoing account support.

The role suits an individual who is confident in front of customers, commercially astute, highly organised, and comfortable working with data, reporting, and internal systems alongside active sales activity.

• Develop and grow B2B opportunities across new, used, and leased commercial vehicles.
• Find and pursue new business opportunities while managing an existing portfolio of business customers.
• Deliver a consultative sales approach, understanding customer operational needs and translating these into tailored vehicle and fleet solutions.
• Present vehicle, finance, leasing, and conversion solutions in conjunction with Donnelly Fleet and internal specialist teams
• Manage opportunities through the full sales cycle from enquiry to delivery.

• Function as a primary point of contact for assigned business and fleet customers.
• Build long-term, trusted relationships with key decision-makers.
• Coordinate internally to ensure customer requirements are met accurately and on time.
• Proactively manage customer communications, updates, and aftersales support
• Support ongoing customer satisfaction and retention through structured account management.

• Maintain accurate sales, customer and opportunity records within CRM and internal systems.
• Support pricing, margin awareness, and cost analysis across vehicle and fleet solutions.
• Work closely with operations teams on invoicing accuracy, documentation and reconciliation where needed.

• Ensure all sales and fleet documentation is completed accurately and in line with company policy.
• Coordinate vehicle orders, specifications, conversions and delivery timelines.
• Ensure compliance with internal procedures and industry standards.

• Proven experience in B2B sales or account management
• Strong commercial awareness with the ability to understand pricing, margins and customer value.
• Excellent communication and relationship-building skills
• Highly organised with strong attention to detail
• Ability to manage multiple priorities in a demanding environment.
• Full valid UK driving licence.

• Experience with in commercial vehicles, fleet, leasing, or automotive finance.
• Strong understanding of new and used vehicle sales processes.
• Experience working across sales and operational functions.

• Competitive salary and performance-related OTE
• Company car
• Contributory pension scheme
• Life assurance
• Company health & wellbeing package (including Kingsbridge Hospital Diamond Club membership)
• 30 days annual leave
• Cycle to work scheme.
• Ongoing training and development within the Donnelly Group

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by management.

Donnelly Group is an equal opportunities employer.

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the…