Security Officer

Security Officer / Concierge – Mallusk

Recruiting for Security Officer

Location:

Mallusk

Part‑time: 40 hours per week

Pay rate: €12.21 per hour

Shift pattern: full‑time night shift (occasional weekend and day shifts)

G4S is seeking a highly motivated and professional Security Officer / Concierge to join our team in Mallusk. The successful candidate will be responsible for maintaining a secure and welcoming environment for our clients, staff and visitors. This role requires an individual with exceptional customer service skills, a friendly disposition and a keen eye for security protocols.

• Provide a first‑class customer service experience to all clients, staff and visitors.
• Act as a primary point of contact, meeting and greeting all individuals entering the premises with a professional and approachable manner.
• Manage access controls, ensuring only authorised personnel enter the building.
• Maintain the security of the building and its staff, implementing all necessary security protocols.
• Perform reception duties, including answering calls, managing deliveries and directing inquiries.
• Conduct regular patrols and inspections to identify and mitigate potential security risks.
• Handle gatehouse duties and access controls.
• Respond promptly and effectively to any security incidents or emergencies.
• Ensure strict adherence to all Standard Operating Procedures (SOPs).
• Maintain accurate records and reports of all activities and incidents.
• Collaborate with the wider security team and building management to enhance overall security.

• Proven experience in a customer‑service‑oriented role.
• Excellent interpersonal and communication skills with a people‑person attitude.
• Strong understanding of security principles and protocols.
• Ability to remain calm and professional in challenging situations.
• Proficiency in access control systems and basic IT applications.
• A high level of attention to detail and observational skills.
• Ability to work independently and as part of a team.
• SIA Licence (Door Supervisor / Security Guard) is essential.

• Previous experience in a concierge or corporate security role.
• First Aid qualification.

• 5.6 weeks holiday per year, 8 of which will be in lieu of bank holidays (worked or not worked).
• Workplace Pension Scheme.
• Great 4 Savings Employee Discount Scheme.

To apply, simply complete the application form and one of our recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry we will need to ask some security and compliance questions, but don’t worry – you will only need to complete them once.