Business Support Apprentice at INTO Cleaning LTD

Overview

Closes in 16 days (Tuesday 10 March 2026 at 11:59pm)

Intocleaning is seeking a motivated individual to gain hands-on experience across multiple business functions. The role involves a mix of sales prospecting activity, finance office support, and wider business administration. Flexibility and a willingness to learn are essential, as the role will provide support wherever required.

£7,852 to £12,698.40, depending on your age

National Minimum Wage

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Hours Monday - Thursday, 9.00am - 2.00pm and potentially Friday from home to complete 6 hours of necessary training.

20 hours a week

2 years

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Key Responsibilities:

• Sales & Business Development Support
• Conduct outbound sales prospecting calls to potential commercial clients.
• Update and maintain CRM systems with accurate call notes and outcomes.
• Identify and qualify leads, booking appointments or call-backs where appropriate.
  Support the sales team with basic research on prospects and sectors.
• Learn Intocleaning’s service offering and value proposition.

Finance & Office Support

• Assist the finance office with general administrative tasks.
• Support invoice processing, filing, and record-keeping.
• Assist with data entry, reconciliation tasks, and document management.
• Handle basic queries internally and externally in a professional manner.
• Support credit control activities under supervision.

General Business & Operations Support

• Gain exposure to operational processes within cleaning contracts.
• Assist with scheduling, documentation, and compliance paperwork.
• Support HR and onboarding administration when required.
• Help maintain internal systems, trackers, and reports.

Learning & Development

• Develop a working understanding of all Intocleaning business functions.
• Participate in internal training and apprenticeship learning where applicable.
• Build knowledge of health & safety, compliance, and industry standards.
• Continuously improve skills in communication, organisation, and IT systems.

UNIT 1H
LONGHOPE BUSINESS P
MONMOUTH ROAD
LONGHOPE
GL17 0QZ

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise…