Locality Manager - Adult Supported Living

About The Role

Within your role you will be responsible for setting the culture of your service and ensuring that everyone within it lives and breathes our values and ETHOS:
Our Ethos centres on Potential, Responsibility, Integrity, Diversity and Empathy and underpins all that we do within our workplaces. By putting our ethos into practice, our aim is to ensure that for the people we support and their loved ones, and for the people we work alongside – our colleagues, we can make the difference so that ‘Every Moment Does Matter’.

You will need to effectively lead, manage, inspire and motivate your staff by your words, actions and behaviours every single day. You will put the people we support’s needs and interests first so that everything you do is to help them achieve their goals, hopes, dreams and aspirations. You will be our representative and be the first point of contact for families, local organisations and commissioners.

Our collective reputation depends on how well you do your job and how your service achieves its objectives and outcomes for those we support. Sound daunting? You will not be on your own, the whole Swanton organisation is here to support you in the important job you have to do, it is in all our interests that you succeed.

• Lead by example in the provision of high‑quality care by participating, observing and sharing experience. Always model the Swanton values in everything you do. Closely monitoring care provision to support the care team to provide all the people we support with the care and support outlined in their personal plan and in accordance with company policies and procedures.

• Take responsibility for quality within your role by implementing and ensuring compliance with the company’s clinical governance and quality assurance systems. Ensure all records and documentation are comprehensive and reviewed regularly, including the recording of internal and external audits, ensuring regulatory compliance at all times.

• Be part of the on‑call rotation.

• Ensure all our service users have been supported to identify and document personal and desired outcomes that help them progress towards greater independence and clearly identify what staff need to do to support the achievement of these goals.

• Act as a role model to staff at all times. Lead and manage an empowered, engaged, motivated and highly effective care team encouraging them to make a difference to the people we support’s lives, whilst providing the highest quality care. Ensuring effective recruitment, induction, training, coaching and development of staff, and completing bimonthly supervisions and annual appraisals for all staff ensuring competencies are met and Swanton values are maintained at all times.
  
  You will work flexibly, 5 out of 7 days including evenings, weekends, and Bank Holidays.

• Make a difference to the lives of the people we support by encouraging them to maintain independence and choice in a homely environment and ensuring staff actively engage with the people we support. Identify and clearly document the needs and behaviours of the people we support by gathering information from each service user and all those who know them and enable those needs to be met and behaviours to be managed by the effective and efficient use of all available resources.

• Develop and deliver an annual service development plan with your staff/people we support/families to ensure continuous improvement in your service. This will be reviewed monthly.

• Contribute to the setting of your services annual budgets and ensure profitability of the service by review, support the Registered Manager with the management of this budget. Justify all expenditure and evidence, support with income predictions and fee / hrs variations.

• Support the Registered Manager to review variances to budget every month and take action to rectify any under‑performance.

• Ensure that you support the Registered Manager with all financial and administrative systems are maintained and the required statistical information for payroll, personnel, service users, is available in a timely manner. To ensure that all financial administration, including petty…