Senior Business Partner, FinTech

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...

This is a pivotal role for Mews Fin Tech's division as we enter the next phase of our high-growth journey. Our ideal candidate has a successful track record at highly financially regulated or fintech companies. You should also have experience positioning a company as a thought leader in their space. You'll receive high-level objectives from the leadership team and must figure out with your team how to accomplish those objectives using knowledge, data, and experience.

You won't find HR at Mews; we believe our people are much more than human resources. Mewsers are people and the People Team’s vision is to nurture a culture where we unlock their potential and where every Mewser can make an impact. We operate like a product team, encouraging cross-functional People work and having sprint reviews with the business. This approach builds trust and engagement from our stakeholders.

We’ve got plenty on our roadmap for 2024, 2025, and beyond!

• Employee Relations Management. Be an expert in industry best practices around functional areas of new trends and opportunities to constantly raise the bar on people deliverables.
• Employee Lifecycle Management. Maintain a strong focus on employee relations, performance management, employee engagement and retention activities, including an understanding of compensation and benefits and development activity.
• Learning & Development. Work closely with the L&D Manager, support the design and delivery of appropriate training and development programs with a focus on succession planning and talent development.
• Management & People Data Analysis. Demonstrate very strong analytical capabilities and influence business leaders with data-driven recommendations to improve performance, retention and the employee experience.
• People Team Programs Design & Execution. Develop and own the delivery of the strategic people-related plans for each Mews business leader, ensuring consistency with the People Team's key objectives and goals & enforcing consistency with our policies & procedures.
• Organisation Structure & Design. Work closely with Fintech Leadership and Talent Acquisition, build out a standalone function and drive a resource plan for critical senior hires to support org development and design and deliver compliance for IPO readiness.
• Champion collaborative cross-functional relationships and ensure alignment of People-related programs by partnering with fellow Mewsers (peers and colleagues).

• Proven track record as a strategic People Business Partner with success in a high-volume, fast-paced, hands-on environment within a Fin Tech company.
• Experience leading and managing complex cross-functional projects, including international expansion and opening new markets.
• Extensive experience in a highly regulated payment environment, with a deep understanding of compliance and payment licensing requirements.
• Strong knowledge and experience in compliance and payment licensing, acting as a subject matter expert to provide strategic guidance.
• Demonstrated strong commercial acumen, with the ability to make proactive, risk-adjusted decisions that drive business progress.
• Proven ability to thrive in a rapidly changing work environment, embracing ambiguity, and addressing challenges proactively.
• Experience in coaching and mentoring employees at all levels within the organization, fostering professional growth and development.
• Ability to understand business goals and recommend new approaches, policies, and procedures to continually improve business…