Business Analyst

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We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven. We enable healthcare organizations be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Job Summary

The Business Analyst plays a key role in collaborating with stakeholders, gather information; analyse the workflows and prepare gap analysis/summary, make recommendations and come up with workflow metrics. Should be able to analyse datasets and build reports that help in making informed decisions. This role is also responsible to partner/support in User Acceptance Testing (UAT), documentation, and training.

Job Description

• Act as a liaison between business units (marketing, regulatory, R&D, etc.), IT team and vendors
• Partner with internal/external stakeholders to ensure alignment between teams
• Collaborate with stakeholders to gather requirement, perform analysis, develop Gap summary documents and quantify workflow metrics
• Draft Functional Specifications and collaborate with IT teams and share insights to translate business requirements into technical solutions
• Work with Business Process & Training Lead to coordinate and develop/document training materials
• Manage change control processes related to operations, including scope changes, process improvements, and system enhancements
• Support user engagement, training, and hypercare activities, during major system changes or process rollouts
• Collaborate with stakeholders to gather, validate, and prioritize business requirements for process or system enhancements
• Support User Acceptance Testing (UAT), documentation, and training
• Capture lessons learned post Go-Live and contribute to knowledge transfer activities and process documentation repositories
• Enhance process and tool adoption through continuous user involvement and iterative feedback-driven improvements
• Support system migration by gathering and validating business requirements, mapping legacy workflows to target systems, and ensuring data, process, and user alignment throughout the transition
• Analyze datasets and build report/dashboard to identify trends, patterns, and insights
• Conduct regular meetings and share periodic project status report to key holders
• Track and report document status, including periodic progress updates, and metrics on volume, turnaround time, and compliance
• Drive continuous improvement by analyzing workflow metrics, gathering stakeholder feedback, and recommending optimizations

Must have:

• A Bachelor’s/Master’s degree in Life Science
• Professional proficiency in English language

Nice to have:

• Minimum of 5 years’ experience supporting Publications Operations and record management, system (Veeva platform) support, and project coordination.
• Proactive and initiative-taking mindset
• Experience with UAT testing, issue tracking, and stakeholder communication.
• Proficiency in Excel, working with Power
  
  BI dashboards or similar analytics tools is desirable.
• Strong troubleshooting, documentation, and communication skills.
• Ability to multitask and prioritize in a dynamic…