AI Sales Strategy Senior Manager

AI Sales Strategy Senior Manager page is loaded## AI Sales Strategy Senior Manager locations:
United Kingdom time type:
Full time posted on:
Posted 19 Days Agojob requisition :
JR109579

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The
** AI Sales Strategy Senior Manager
** plays a critical role in advancing the global go to customer strategy for Genesys AI and Experience Orchestration solutions. This role integrates strategic planning, revenue operations expertise, and deep knowledge of AI powered customer experience to drive growth, productivity, and alignment across Sales, Marketing, and Revenue Operations worldwide. At Genesys, we are transforming the customer experience landscape through empathy, innovation, and the power of AI.

Joining Genesys means becoming part of a collaborative global team that is redefining how organizations engage with their customers. The ideal candidate brings strong analytical capability, strategic insight, and subject matter expertise in AI solutions to influence priorities, guide opportunity strategy, and support regional teams in delivering bold outcomes across a wide variety of markets.
** Responsibilities:*
* · Lead strategic planning and analytics work streams that support AI and Experience Orchestration sales efforts across global territories
· Partner with Sales, Sales Management, and Revenue Operations to develop regional and global territory plans, account strategies, growth models, and performance insights
· Support pipeline generation, opportunity evaluation, and forecasting through data driven analysis and structured problem solving
· Provide subject matter expertise on AI powered customer experience to differentiate Genesys in market conversations and to support core account executives in all regions
· Build and review financial and operational models that inform segmentation, capacity planning, target setting, and investment decisions across diverse markets
· Drive cross functional alignment with Marketing, Product, and Professional Services to ensure cohesive execution of AI portfolio programs and field initiatives at a global scale
· Identify operational inefficiencies and lead improvements across systems, processes, and analytics workflows
· Serve as a strategic business partner with strong communication and presentation skills that clarify complex concepts for senior leaders and client facing teams across geographies
· Champion Genesys cultural values by embracing empathy, collaborating closely with colleagues, and encouraging bold thinking in global AI strategy conversations
** Key Attributes:*
* · Operate with autonomy and strong organizational skills, driving work streams forward with limited oversight across multiple regions
· Maintain a high sense of ownership along with a willingness to dive into detailed analytics and tactical processes
· Establish trust and credibility quickly with senior leaders, cross functional partners, and Sales teams worldwide
· Translate complex AI, sales, and operational concepts into simple insights that support decision making across varied market contexts
· Demonstrate a positive, collaborative approach with commitment to team success and global customer impact
*
* Minimum Requirements:

*
* · Bachelor degree
· 8 or more years of relevant professional experience that includes software or SaaS sales, revenue operations, business operations, AI solution selling, or consulting
· Proven experience with AI powered customer…