Site Reliability Engineer​/SRE​/Systems Engineer

JOB OVERVIEW

We have a fantastic new job opportunity for a Site Reliability Engineer / Systems Engineer to join a growing technology team focused on delivering reliable, scalable and resilient platforms and services.

As a Site Reliability Engineer/ Systems Engineer you will act as the vital link between operations, end users and backend development teams, ensuring system availability, performance optimisation and effective incident management across live environments.

This Site Reliability Engineer/ Systems Engineer role offers the chance to work with modern cloud technologies, containerisation, observability tools and automation practices, while influencing long-term reliability improvements across business-critical systems.

Your duties as the Site Reliability Engineer / Systems Engineer include:

• Incident Triage and Ownership: Acting as first-line technical escalation for live production issues through to resolution or handover
• System Monitoring and Availability: Maintaining high availability, performance and scalability of production platforms and services
• Observability Implementation: Managing logging, monitoring, alerting and metrics to proactively identify and resolve issues
• Reliability Improvements: Collaborating with development teams to translate operational insights into long-term platform resilience
• Automation and Resilience: Supporting automation, incident response and continuous improvement practices
• New Service Support: Ensuring new products and features are operable, reliable and scalable from day one
• Cross-Team
  
  Collaboration:
  
  Working with network engineering, operations and support teams to diagnose service issues
• Documentation and Reporting: Creating and maintaining runbooks, escalation guides and incident reports
• Incident Prioritisation: Balancing customer impact with long-term system health and stability
• Security and Compliance: Supporting compliance with security, availability and regulatory frameworks

• Previous experience in a Site Reliability Engineer, Dev Ops Engineer, Systems Engineer or Operations Engineer role
• Experience supporting production services at scale within a Dev Ops or SRE environment
• Strong working knowledge of ISP-related networking concepts including DNS, DHCP, PPPoE, RADIUS and IPv4/IPv6
• Experience with observability tools such as Prometheus, Grafana, ELK or Splunk
• Hands-on experience with containerisation and orchestration using Docker and Kubernetes
• Cloud platform experience, ideally Google Cloud Platform, including automation and scaling practices
• Strong Linux administration skills with scripting capability in Bash, Python or similar
• Familiarity with CI/CD pipelines and source control tools such as Git Hub Actions
• Understanding of security frameworks and operational resilience best practices

• Experience with in ISP, MSP or telecommunications environments
• Familiarity with enterprise IT architectures including OSS and BSS systems
• Knowledge of information security frameworks such as ISO
  27001, NIST or GDPR
• Experience with infrastructure automation tools such as Terraform or Ansible

• Smart casual dress code
• Free access to gym facilities
• Access to a financial wellbeing platform (on successful completion of probationary period)
• Access to an employee assistance programme, Virtual GP and Elderly Care support (on successful completion of probationary period)
• Access to cycle to work, childcare, and electric vehicle schemes after six months
• Brand new office with excellent transport links
• Supportive team culture, growth and career progression

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB
-P14376

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