Technical NPD Baker

Overview

An established bakery business is seeking a Technical NPD Baker to provide technical expertise across the UK and Ireland. This role plays a key part in supporting customers, driving innovation, and contributing to new product development within a fast-paced, customer-focused environment.

The successful candidate will provide hands-on technical support both internally and externally, working closely with customers, sales teams, and development functions. The role combines bakery-based development work with customer-facing technical support, trials, and training.

• Internal Technical Support
• Conducting test bakes
• Supporting new crop presentations and assisting development technologists
• Working closely with sales teams to support existing and new customer relationships
• Driving innovation across raw materials, processes, and recipes (NPD)
• Customer Technical Support (UK-wide)
• Leading and supporting NPD and customer development projects, including plant and factory trials
• Troubleshooting and product-related technical issues
• Developing new products and processes in response to customer and business briefs
• Building strong customer relationships through face-to-face meetings, technical presentations, and ongoing communication
• Preparing and baking product samples within a development bakery environment
• Supporting pre-production, first production runs, and post-launch reviews
• Maintaining awareness of comparative products across major retailers and brands
• Contributing to the continual improvement of the Concept NPD process
• Health & Safety
• Taking reasonable care for personal and others' health and safety
• Complying with all health, safety, and fire procedures both on company and customer premises

• Experienced in bakery or food product development
• Confident working directly with customers and presenting technical information
• Hands-on, organised, and comfortable managing multiple projects
• Passionate about innovation, quality, and continuous improvement
• Willing to travel across the UK and Ireland as required

The client cannot offer sponsorship at this.

As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)