Recreation Associate; Lifeguard

Position: Recreation Associate (Lifeguard)
Job Title:

Recreation Associate (Lifeguard) Directorate:

Active and Healthy Communities Service:

Leisure Service Unit:
Leisure

Location:

Ards Blair Mayne Wellbeing and Leisure Complex

Reports to:

Duty Manager/ Operations Officer/ Assistant Manager Salary Scale:
Scale 4 SCP 8 - 12 Car User Status:
Casual PURPOSE AND FUNCTION OF THE POST Committing to the one-team ethos, you will be flexible and collaborative, and you will actively support all colleagues and other activities necessary to deliver the leisure service objectives. As a Recreation Associate (Lifeguard), you will implement the Councils safe systems of operations relating to the Pools Safety Operating Procedures (PSOP). Youwillmaintainthesafetyofallusersin Councilsswimmingpools asakeypriority, and itis therefore imperative youwillbemotivated, qualified,vigilantand responsible when dispensing your role and responsibility on poolside.

You will be responsible for the delivery of safe working practices and be expected to undertake a wide range of duties across a range of leisure facilities and activities, ensuring service delivery is achieved to specified standards with a quality leisure experience being offered to all our customers. You will work within the centre, ensuring customer safety and high standards of service and customer care at all times.

The role will involve supervision of specific activities including Lifeguarding the swimming pools, supervising the Spa and dry side areas, maintaining high standards of customer satisfaction and cleanliness and the safe handling, and set up of equipment. PRINCIPAL DUTIES AND RESPONSIBILITIES
1.Perform dedicated lifeguarding duties and to provide emergency reaction care when needed throughout the facility to ensure the safety and wellbeing of customers.
2.Provide supervision of swimming pools to always ensure customer safety, by preventing accidents and incidents and by taking the appropriate action in the event of these occurring.
3.Recreation Associates are tasked with increasing memberships and sales across the aquatic programme.
4.Maintain National Pool Lifeguard Qualifications (NPLQ) as part of integrated staff training sessions, linked to the centres Pool Safety Operating Procedures manual (PSOP), thus ensuring staff are highly motivated and qualified.
5.Perform any duties required to ensure that the programme of activities and bookings across the facilities, both indoor and outdoor, operates in a smooth, efficient, safe, and timely manner and in the best interests of the user.
6.Engage with customers in the centre and provide excellent customer care by assisting customers and members with their personal requirements within the complex.
7.Contribute to the development, promotion and delivery of centre-based activities particular dry side and aquatic activities within the centre as appropriate to training and qualifications. Keeping abreast of industry trends and direction to ensure provision for a wide range of customers ranging from children to senior citizens.
8.Undertake any cleaning and housekeeping duties to ensure that the highest possible standards of cleanliness, maintenance and presentation are always maintained, including deep cleaning as required using commercial floor cleaning machines. Check and maintain records of cleaning and housekeeping stock levels and maintain supply rooms and ensure management are notified of any deficiencies or repairs required. 9.To assist with the induction of new staff and work placement students by providing instruction, mentoring, and shadowing on occasion as required.

10.Help ensure the highest standards of Health and Safety for both customers and colleagues, ensuring that all relevant statutory and Council policies and requirements are complied with. Undertake equipment maintenance checks, logging and reporting defects or hazardous situations as required. Performing all duties in accordance with agreed standard operating procedures, relevant legislation, and Council policies. 11.Assist with and participate in the achievement of applicable quality assurance awards.

Ensuring that quality standards, customer care procedures, work instructions, and record keeping are followed and maintained. 12.Provide supervision of dry-side activities to always ensure customer safety, by preventing accidents and incidents and by taking the appropriate action in the event of these occurring. 13.Perform the role of First Aider by providing immediate emergency lifesaving medical care.  the…