Global Solutions Architect - AI Security

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact.

Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

The Global Solutions Architect (GSA) for AI Runtime Security is a highly technical, customer-facing expert responsible for driving the successful adoption and operationalization of our groundbreaking Prisma AIRS platform. As the key subject matter expert on securing the entire AI/ML development lifecycle, you will lead customers through the complex process of protecting their AI pipelines from threats like model poisoning, prompt injection, and data evasion.

This role is pivotal in building and scaling our global AI Security practice. You will not only lead the initial, strategic customer deployments of the Prisma AIRS suite, including AI Model Scanning and AI Red Teaming solutions, but you will also be responsible for creating the standardized methodologies, best practices, and reusable intellectual property that will enable our worldwide consultants and partners to deliver with consistency and excellence.

You will act as a critical conduit for field feedback, collaborating directly with Product Management and Engineering to shape the future of our AI security products.

• Lead and execute customer-facing projects to deploy and operationalize the Prisma AIRS suite, directly contributing to successful deployment and value realization for our customers.
• Establish standardized methodologies from initial customer projects to improve deployment speed and create a consistent approach for securing new AI and LLM technologies.
• Design and implement security solutions that protect against threats targeting LLMs, such as model poisoning, prompt injection, and data evasion.
• Develop and deliver technical workshops, best practice guides, runbooks, and strategic recommendations to help customers build a robust AI security posture.
• Create and maintain high-impact technical documentation, delivery templates, and reusable intellectual property to scale the AI Security practice globally.
• Act as a crucial conduit for field feedback by collaborating directly with Product Management and Engineering teams to shape the future of our AI security products.
• Develop and deliver technical workshops and best practice training to accelerate the readiness of our global field teams.
• Serve as a trusted advisor, using advanced troubleshooting and problem-solving skills to support both customers and internal product teams.
• Enhance our knowledge management by creating reusable technical documentation and delivery templates, leveraging AI tools where possible.
• Contribute to a centralized feedback…