Shift leader, Retail
Listed on 2026-01-05
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Retail
Retail & Store Manager, Customer Service Rep
Shift Leader at Wegmans Food Markets summary:
The Shift Leader at Wegmans supervises a perishable food department, ensuring product quality, merchandising, and inventory control while delivering excellent customer service. This full-time role requires scheduling, order assistance, and maintaining fresh, appealing product displays in a fast-paced retail environment. The position offers competitive pay, benefits, and opportunities for employee growth within a values-driven company.
Schedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Niagara Falls, NY
Address: 1577 Military Road
Pay: $17.50 - $19 / hour
Job Posting: 11/22/2025
Job Posting End: 12/21/2025
Job : R
EARN A BONUS UP TO $1,000! Hiring immediately!
At Wegmans, we strive to help our customers live healthier better lives through food. As a perishable department coordinator, you’ll work with a team to ensure the best food items are in stock and ready to be used to prepare both service counter and pre-made product for our customers. If you have a passion for food, serving customers and working in a fast-paced environment, this could be the position for you!
What will I do?
- Possess an understanding of the products offered in the department
- Maintain the overall appearance of the department, ensure fresh product and levels are sustained, items are well-merchandised in innovative, eye-appealing displays and stocked in correct locations, while recognizing seasonal, holiday and weather effects on sales
- Understand how products look/taste at peak of perfection, ensure use core recipes and techniques to provide a consistent and quality outcome
- Assist in ordering and inventory processes, utilizing ordering guides to help control inventory and shrink
- Proactively help customers, delivering efficient and friendly customer service, while providing suggestions for meal solutions, and answering any questions they may have about products
Required Qualifications:
- Customer service experience preferably in a food service, restaurant, grocery or retail setting
Preferred Qualifications
- Food preparation experience
- Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
* Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
* Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Keywords:
shift leader, supervisor, retail management, food service, customer service, inventory control, perishable goods, merchandising, Wegmans, grocery store
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