Team Member, Petsense

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

As a Team Member, you should be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make the experience Memorable
• Perform a variety of duties during 95% of your workday, such as:
• Operate cash register/computer following established procedures
• Recover merchandise
• Participate in freight processing
• Complete Plan-o-gram procedures
• Assemble merchandise
• Perform janitorial duties
• Execute price changes/markdowns
• Assist customers with loading purchases
• Ensure the safety and care of live animals, including sanitizing tanks and caring for animals
• Complete all related documentation

Other duties may be assigned as needed.

Experience:

No experience required; retail and/or pet/live animal knowledge is preferred.

Education:

High school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is essential.

• Pet/live animal, pet food, and pet product knowledge
• Strong communication and problem-solving skills
• Basic computer skills
• Excellent interpersonal skills and ethical issue resolution

• Generally indoor environment with moderate noise
• Hard surfaces in indoor and outdoor areas; adequate lighting and temperature
• Shifts typically range from 4 to over 8 hours
• Maintain a safe and productive environment following safety guidelines

• This is a non-sedentary position requiring physical stamina
• Ability to move quickly and safely throughout the store and outdoor areas
• Operate equipment safely and efficiently
• Occasionally lift or reach overhead
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently
• Move throughout the store for entire shifts
• Handle merchandise and equipment weighing up to 50 pounds
• Complete training and certification as required

This overview of responsibilities is not exhaustive. All duties should be performed as assigned by your supervisor.

At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources, tailored to role and eligibility.