Medical Receptionist; at Bluegrass Orthopedics & Hand Care

Medical Receptionist (FT) at Bluegrass Orthopedics & Hand Care

5 days ago Be among the first 25 applicants

Direct message the job poster from Physicians Rehab Solution

Bluegrass Orthopaedics is seeking a qualified individual to serve as a Full-time Medical Receptionist in our busy Physical Therapy and Hand Center at our Brannon Crossing location.

If you are a dynamic individual with a desire to provide the highest level of customer service, then this is the position for you!

Candidates for this position must be available Monday thru Friday 8 am - 6 pm.

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

• 3 years of medical office experience
• Experience with patient scheduling
• Proficient in Microsoft Office
• Excellent Customer Service, Telephone, and Communication skills

• Ability to multi-task
• Self‑Motivated
• Attention to detail

Comprehensive compensation and benefits package.

No phone calls please, apply with resume only.