Customer Account Representative

Customer Account Representative

Join to apply for the Customer Account Representative role at Rent‑A‑Center
.

Minimum starting hourly rate: $13.73 – $16.15 per hour.

• Paid Time Off and Sunday Off—The store is closed on Sundays.
• Full‑time employment with a consistent schedule.
• Weekly pay.
• Award‑winning culture with opportunities to advance.
• Comprehensive benefits package: medical, dental, vision, life insurance, supplemental life insurance, spouse/dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts, 401(k) with company match, legal insurance, identity theft protection, health savings accounts, hospital indemnity, critical illness and accident insurance, limited purpose plan.

• Customer Service:
  Provide friendly, top‑notch customer experiences through “white glove” service in stores and at customers’ homes, and obtain new rental orders on the sales floor or over the phone.
• Deliveries & Pickups:
  Safely and compliantly load/unload and install products, following handling and transportation procedures and keeping company vehicles clean and properly maintained.
• Merchandising:
  Maintain an inviting store with organized product and cleanliness, refurbishing merchandise to like‑new condition and keeping show‑rooms dusted, vacuumed, and organized.

• High school diploma or equivalent.
• At least 18 years of age.
• Valid state driver’s license with a good driving record—you will be driving company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Excellent communication and customer‑service skills.

• Seeking a career rather than just a job.
• Desire to improve customers’ lives.
• Hunger to learn the business.
• Grit and determination.

Regularly required to talk and hear. Requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and frequent lifting or moving (push/pull) of heavy items and merchandise. Must adhere to all company safety guidelines.

Full‑time position. Hours/days:
Monday through Saturday, store open to close;
Sundays off and one additional weekday off. Schedules and hours per week may change as dictated by management and business needs.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.