Vision Center Manager NL
Listed on 2025-12-31
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Walmart provided pay range and related information are included in this posting. The actual pay will be based on skills and experience; talk with your recruiter to learn more.
Base pay range$27.00/hr - $37.00/hr
Position SummaryWhat you'll do:
Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing and in-stock and inventory levels, budgeting and forecasting, sales analysis, and assessing economic trends and community needs. Models, enforces, and provides direction to Associates on proper Customer Member service approaches to ensure Customer Member needs, complaints, and issues are resolved within Company guidelines and standards.
Coordinates and participates in community outreach programs and encourages Associates to serve as good members of the community. Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans to improve performance, and directing the Vision Center Associates in ensuring confidentiality of information and records.
Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment. Upholds the Companys Open Door Policy by meeting with Associates, listening to concerns, reviewing policies, and suggesting resolutions.
Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, communicating goals, building accountability, and addressing improvement opportunities. Promotes continuous learning and adaptability among Associates.
Minimum Qualifications
:
Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience. High school diploma or equivalent. Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.
Preferred Qualifications
:
Supervising Associates.
Primary
Location:
2107 S 11
Th St, Niles, MI , United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority level- Mid-Senior level
- Part-time
- Other
- Retail
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