Outside Sales, Sales Representative

Outside Sales Representative

Location: South Bend, IN

Salary: $150,000 – $250,000

Seniority Level: Entry level

Employment Type: Full-time

Industries: Transportation, Logistics, Supply Chain and Storage

The Outside Sales Representative is responsible for sales growth, developing and managing customer relationships, and executing strategic sales initiatives within a geographic region. This role ensures consistent achievement of revenue targets, market share growth, and customer satisfaction through proactive account management and business development activities.

• Achieve or exceed monthly, quarterly, and annual sales targets within the assigned territory.
• Identify, pursue, and secure new business opportunities through prospecting, networking, and lead generation.
• Develop and execute sales plans that align with company objectives and marketing strategies.
• Analyze market trends, competitor activity, and customer needs to identify opportunities for growth.
• Answer customers questions about products, prices, availability, product uses, credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Build and maintain strong relationships with existing customers to ensure satisfaction, retention, and repeat business.
• Conduct regular visits and reviews with key accounts to understand their business needs and present tailored solutions.
• Negotiate contracts, pricing, and terms of sale within company guidelines.
• Address customer inquiries, concerns, and complaints promptly and effectively.
• Obtain credit information about prospective customers.
• Prepare drawings, estimates, and bids that meet specific customer needs.
• Prepare accurate sales forecasts, activity reports, and market intelligence updates.
• Monitor and report on key performance indicators (KPIs), sales metrics, and territory performance.
• Collaborate with internal teams (marketing, operations, finance) to ensure smooth execution of customer orders and initiatives.
• Work closely with marketing teams to implement promotional campaigns and product launches.
• Provide feedback from the field to support product development and service improvements.
• Participate in sales meetings, training sessions, and trade shows as required.

• Education:
  
  Degree in Business, Marketing, or related field preferred.
• Experience:
  
  1–4 years of experience in sales, preferably in industrial fastening.
• Proven track record of achieving sales targets and growing territory revenue.
• Experience managing key accounts and developing new business.
• Strong communication, negotiation, and presentation skills.
• Strategic thinking and territory planning abilities.
• Excellent organizational and time management skills.
• Proficiency with CRM systems and Microsoft Office Suite.
• Self‑motivated, goal‑oriented, and able to work independently.

401K and/or Roth, Health, Dental, Vision, Life and Short/Long Term Disability Insurance. PTO and holiday pay.