Supply Chain Account Representative

Supply Chain Account Representative

Toyota Tsusho America

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We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team.

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Processes customers' inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design, delivery, or service matters. Develops sales contacts and performs limited sales functions. Under supervision, performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, and may check work of support or earlier levels of sales or trading workers.

Customers are typically domestic.

• Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and/or services.
• Act as liaison between customer and TAI;
  On time and accurate preparation of quotes for new items (or major changes);
  Lead negotiations and communicate cost and timing to customer for projects;
  Issue price change notices in a timely manner;
  Prepare and give customer presentations.
• Weekly customer visit activity should be 1 – 2 visits with OSR. Time should be spent in office working on customer requests and other duties as assigned.
• AR’s will solicit and maintain favorable contacts with customers.
• AR’s will keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access);
  If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook;
  In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations.
• Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities;
  May be required to perform program management duties on an as need basis within the Sales Department depending on the significance of the issue/request.
• Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact;
  Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI;
  Develop a method for follow-up to ensure project timing is maintained.
• Researches and resolves customer problems, recommending modifications to the product line(s) in an effort to expand sales; handles customer problems related to pricing, engineering changes, shipping, etc.;
  Resolves any discrepancies to original contracts and/or agreements.
• Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion (weekly reports and other reports as assigned).
• Monitors sales results and implements appropriate countermeasures to achieve the sales plan.
• Will gather and provide data for the department's sales forecast and business plan.
• Coordinates development of sales objectives, strategies, advertising, and promotional programs (if applicable).
• Other duties and projects as needed.

• Typically, a Bachelor’s degree with preferred majors on Supply Chain Management or Business management.
• 3–6 years of work experience.
• MRO and/or industrial sales experience is highly desirable.
• Experience in supply chain management…