Parts Counterperson Trainee

Job Description Parts Counterperson

Noblesville, IN

Every employee with Ed Martin Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join the Ed Martin team!

• Check in stock order and special-order parts daily ensuring quantities and billing are accurate
• Prepare and ship online parts to guests and vendors
• Assist guests in identifying and locating the correct parts for their vehicles.
• Provide knowledgeable advice and recommendations regarding part selection, compatibility and installation procedures
• Process returns, exchanges and warranty claims for defective incorrect parts
• Handle cash credit card transactions and other forms of payment accurately
• Collaborate with other parts department staff, sales associates and service staff to ensure smooth operations and excellent customer service

• Possess a valid driver’s license
• High school diploma required
• Strong work ethic
• Able to speak, read, and write the English language fluently
• Able to work Saturdays (7am-2pm)

• Previous experience in automotive parts
• Strong technical knowledge of automotive systems
• Proficient in dealership management software, CRM systems and other automotive software applications
• Guest focused mindset with a commitment to delivery exceptional service and building long-term customer relationships

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.