Electric Group - Lead Electrical Product Support Engineer

This role is to provide electronic hardware engineering, design, and documentation support within the organization. This position requires creativity, innovation, electronic product design capability, product evaluation, and research. A successful candidate will be fluent in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on project involvement and mentoring of resources.

• Interpret internal and external customer requirements to meet desired outputs while suggesting alternatives.
• Conduct technical product evaluations to identify potential modes of failure, provide recommended countermeasures, alternative evaluation criteria and report results back to internal and external customers.
• Communicate technical knowledge, specification, design, and business direction to an extended audience of internal and external customers.
• Read, interpret, and create electrical schematics.
• Read and interpret pneumatic schematics.
• Create and troubleshoot electrical circuits.
• Troubleshoot pneumatic circuits.
• Troubleshoot and configure product communication protocols.
• Create and input data utilizing corporate management system software that include CAD models, part documentation, bills of material, assembly documentation, cost analysis, and procedure documentation.
• Perform guided and/or independent research on a variety of topics and provide summarized data results.
• Complete assigned tasks while providing suggestions for improving departmental processes.
• Hands on technical support for an extended audience (technical and non-technical) of internal and external customers.
• Participate on and/or lead teams to accomplish tasks, processes, and corporate directives.
• Travel mainly for the purpose of training, customer support, or trade shows. (Less than 10%)
• All other duties as assigned.
• Record daily activities.

This role is to provide electronic hardware engineering, design, and documentation support within the organization. This position requires creativity, innovation, electronic product design capability, product evaluation, and research. A successful candidate will be fluent in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on project involvement and mentoring of resources.

• Interpret internal and external customer requirements to meet desired outputs while suggesting alternatives.
• Conduct technical product evaluations to identify potential modes of failure, provide recommended countermeasures, alternative evaluation criteria and report results back to internal and external customers.
• Communicate technical knowledge, specification, design, and business direction to an extended audience of internal and external customers.
• Read, interpret, and create electrical schematics.
• Read and interpret pneumatic schematics.
• Create and troubleshoot electrical circuits.
• Troubleshoot pneumatic circuits.
• Troubleshoot and configure product communication protocols.
• Create and input data utilizing corporate management system software that include CAD models, part documentation, bills of material, assembly documentation, cost analysis, and procedure documentation.
• Perform guided and/or independent research on a variety of topics and provide summarized data results.
• Complete assigned tasks while providing suggestions for improving departmental processes.
• Hands on technical support for an extended audience (technical and non-technical) of internal and external customers.
• Participate on and/or lead teams to accomplish tasks, processes, and corporate directives.
• Travel mainly for the purpose of training, customer support, or trade shows. (Less than 10%)
• All other duties as assigned.
• Record daily activities.