Food & Beverage Manager

The Hawthorns Golf & Country Club provided pay range

This range is provided by The Hawthorns Golf & Country Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$60,000.00/yr - $65,000.00/yr

The Sagamore Club is a private 18‑hole Jack Nicklaus Signature designed course that is consistently recognized as one of the top courses in the state. The Club has a full‑service Clubhouse with Ladies and Men’s locker rooms, dining areas, a bar, Jr. Olympic size pool along with a kid’s zero‑entry play pool, Fitness Center, and tennis/pickleball courts. We pride ourselves on offering a casual, rustic, resort‑style feel.

You’ll find young families with numerous dependents and retired empty nesters with every other demographic in between using the Club. We create an experience each and every day for our members and guests to ensure we “make their day”.

The Food & Beverage Manager is responsible for overseeing Dining and Catering/Banquets as well as assisting the F&B Director to manage the daily Food & Beverage services throughout all dining and kitchen areas. He/she assures that the wants and needs of the Club’s members and guests are consistently exceeded; a clean and safe environment is maintained, and the financial goals, established standards and expectations of the Club are met.

• Manage the ala carte and banquet operations/club functions and ensure that the Club’s high standards of service and quality are met or exceeded.
• Be knowledgeable of, comply and administer the Club’s standards, policies and regulations to encourage safe and efficient operations.
• Maintain regular and timely attendance in compliance with Club standards, as required by scheduling which will vary according to the needs of the Club; follow directives, welcome feedback and be receptive to feedback that may be negative or positive.
• Monitor the quality of the club’s products and services and ensure financial objectives are achieved along with member and guest satisfaction.
• Interview, hire, supervise and train employees when necessary. Ensure employee roles and expectations are clearly defined and employees are held accountable for their performance.
• Develop operating policies and procedures and direct the work of the F&B staff and Event Planning staff.
• Observe and evaluate workers and procedures in order to raise the bar on quality standards and service.
• Coordinate with other key department heads, primarily as it relates to cooperative efforts surrounding planning, scheduling, special events, and implementation of club functions.
• Secure and protect the club’s assets including facilities and equipment.
• Interact positively, professionally, poised and politely with all members, guests, team members, vendors and the community to promote a team effort.
• Display a hospitality mentality and desire to ensure members and prospective members, team members and the public are treated with respect and that their needs are proactively anticipated and met.
• Seek out new and innovative ways to meet and respond to the needs and demands of the ever changing and diverse age group of the membership. Display strategic thinking, excellence, passion and advanced forethought.
• Meet deadlines and follow through on requests/questions from members and team members, proactively seek solutions and involve team members in the decision-making process.
• Utilize “lead by example” approach within the clubhouse while maintaining a very upbeat, “can do” and “get it done” attitude toward members, services, programs and initiatives.
• Be responsive to members’ requests and strive to find creative ways to accommodate reasonable requests.
• Assure smooth and efficient daily function of the food & beverage operations to provide its members and their guests with the experience and services they deserve. Focus on providing an enjoyable, efficient, high quality and first‑class environment.
• Ensure that Club members and guests enjoy outstanding food and beverage operations by providing appealing menu offerings that are appropriately priced and featuring…