IT Support Specialist
Listed on 2026-10-27
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Let's Succeed Together.
Position:IT Support Specialist
Location: Noblesville, IN
Job :1022
# of Openings:1
IT Support Specialist
Ryan Fireprotectionis looking for an IT Support Specialist to supportITteam in our growing organization.
The right candidate will look forward to new challenges and work independently to research and solve those challenges efficiently.
They will genuinely enjoy working directly with fellow employees to help them solve their IT challenges with the ability to communicate technical items to non-technical people. This person understands that there is room to learn and grow.
We will expect this role to work in-person out of our Noblesville, IN or Indianapolis, IN offices (or a hybrid of both), as those are our headquarters, and we are passionate about you getting to know the people you’re supporting in the organization.
Employee Support – these are some tasks you will spend working with colleagues:
- Provide first contact supportofincoming requests to ensure courteous,timely, and effective resolution of employee’s issues
- Identify, troubleshoot, resolve, and document employee’s issues and requests
- Provide IT support to employees across multiple locations, troubleshooting hardware, software, and network issues.
- Install new software, hardware, and drivers and updating existing as needed
- Configure, deploy, andrelocatedesktops, laptops, printers, and any other related devices
- Mobile device support including procurement, MDM, and knowledge/experience troubleshooting, supporting, and configuring Apple iOS in an enterprise environment
- MaintainaccurateIT documentation, including help guides, system configurations, and standard operating procedures.
- Develop and deliver IT training sessions for employees on best practices, security awareness, andnew technologies.
- 1+years of experience in IT support, system administration, ora related role.
- Strongexpertisein Windows Desktop, Windows Server, Active Directory, and Microsoft 365 administration.
- Proficiency in managing and troubleshooting network infrastructure (firewalls, routers, switches, VPNs).
- Experience with virtualization technologies (VMware)
- Knowledge of securitybestpractices, including endpoint protection, patch management, and compliance standards.
- Ability to communicate technical issues to technical and non-technical employees
- Ability to organize, prioritize, and meet established deadlines
- Quick analytic response to resolve issues in any situation
- Self-motivated and willing to learn, as well as always finding the solution
- An IT related college or technical degree required(or equivalent relevant experience)
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