In-house Flooring Project Manager

In-house Flooring Project Manager

Bolden’s Cleaning & Restoration

Bolden’s Cleaning & Restoration is a leading construction and restoration firm specializing in residential and some commercial reconstruction projects. We are dedicated to delivering high-quality service and craftsmanship to our clients while maintaining a focus on safety, efficiency, and client satisfaction.

Company Statement: “Where Quality Comes First.”

Bolden’s Cleaning & Restoration is seeking an experienced and highly organized In-house Flooring Project Manager to join our growing team. This critical role involves managing all flooring components within our insurance restoration repair projects and overseeing the entire lifecycle—from initial consultation to final inspection—of all retail (non-insurance) flooring jobs. The ideal candidate is adept at logistics, client communication, and maintaining strict quality standards.

• Employment Type:
  
  Full-time
• Experience Level: Mid-Level
• Reports To:
  
  Human Resource Manager - Flooring Installation Manager
• Annual Pay Range: $52,000 - $65,000*
• Location:
  
  Noblesville, IN

* Note:

Final pay will be determined by the qualification(s) of the applicant(s) and the amount/length of training required. Applicants can inquire more at the job interview.

* The In-house Flooring Project Manager will be responsible for the following core areas:

• Collaboration & Customer Service:
  Coordinate closely with Repair Project Managers on their projects, assisting from the scheduling phase through on-site measurements (when requested) and managing customer showroom selection appointments.
• Technical Consultation:
  Provide specialized consultation to Repair Project Managers, particularly for more complex or intricate flooring jobs.
• Estimate Proficiency:
  Must be willing to learn how to read insurance repair estimates, if not already possessing prior knowledge of insurance restoration and repair work.
• Scope and Estimate Verification:
  Review project scopes and estimates related to flooring (e.g., hardwood, tile, carpet, LVT) to confirm material requirements, labor hours, and budgetary accuracy.
• Material Logistics:
  Manage the end-to-end procurement process, including selecting vendors, ordering materials, tracking lead times, and coordinating on-site delivery and storage.

• Full Lifecycle Management:
  Manage all incoming retail projects from start to finish at the highest quality standard. This includes:
  • Setting up measurement appointments.
  • Conducting showroom appointments for material selection.
  • Providing accurate and competitive quotes to the customer.
  • Managing all necessary project paperwork and contracting.
  • Scheduling, jobsite visits, and closing out final project paperwork.
• Scheduling and Oversight:
  Assist in the scheduling and coordination of select installers between both the retail and repair project managers to optimize labor resources.
• Budget & Invoice Management:
  Monitor job costs to ensure projects remain profitable and manage invoicing and collection processes upon successful project completion.

• On-Call Water Damage Team:
  This position requires participation on an on-call water damage team for one week per month to respond to after-hours emergencies.
• Communication & Support:
  Field and answer flooring-related calls, providing appropriate referrals when needed.
• Cross-Departmental Assistance:
  Assist the Mitigation or Carpet Cleaning departments by providing referrals or handling small repairs when required.
• Documentation & Quality:
  Maintain meticulous records of project progress, change orders, materials used, and final sign-offs.
• Showroom Management:
  Maintain the in-house flooring showroom, ensuring all displays, samples, and vendor materials are current, clean, and professionally presented to facilitate client and Project Manager selections.
• Vendor Relations:
  Maintain strong relationships with suppliers, subcontractors, and installers to ensure competitive pricing and reliable quality.
• B2B Relationship Management:
  Ser…