Shift supervisor, Retail

Shift Supervisor

CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing, and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints; promote CVS customer service culture
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts; work overtime as needed; respond to urgent store issues as they arise

• Experience as a retail supervisor

High School Diploma or Equivalent Preferred;
Not Required.

40

Full time

$16.50 - $24.00 per hour

• Affordable medical plan options, 401(k) plan with company match, and employee stock purchase plan
• No‑cost wellness programs, tobacco cessation, weight management programs, confidential counseling, and financial coaching
• Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and others (subject to eligibility)

Applications will close on 03/19/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.