Information Technology Analyst

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Qualified Santa Cruz County Employees and members of the public
are invited to apply for the following position by submitting a completed Santa Cruz County Employment Application Form (now required), resume/curriculum vitae and a letter of interest indicating relevant experience and qualifications to the Human Resource Office, Santa Cruz County Complex, Room #108, 2150 N. Congress Drive, Nogales, AZ 85621 OR via email to (Use the "Apply for this Job" box below).

Title: INFORMATION TECHNOLOGY ANALYST

Department: INFORMATION TECHNOLOGY DEPARTMENT

Definition:

Under general direction, ensures that computer systems of the County are operating properly.

Essential Functions:

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.

Tasks:

Knowledge, Skills, and Other Characteristics:

• Knowledge of Microsoft Windows PC and Server configuration and management;
• Knowledge of DNS and DHCP in a Windows Network;
• Knowledge of MSO
  365 Applications;
• Knowledge of Windows Operating Systems (Desktop & Server);
• Knowledge of Microsoft Active Directory;
• Knowledge of Cisco Voice over IP Telephony Systems;
• Knowledge of Microsoft Exchange Server with Unified Communications;
• Knowledge of VMWare;
• Knowledge of Wi-Fi principles;
• Knowledge of Network security best practices;
• Knowledge of Microsoft SQL Server;
• Skill in computer and network systems hardware troubleshooting;
• Skill in troubleshooting network problems in a TCP/IP network;
• Skill using software and hardware tools to troubleshoot Windows-based PCs and Servers;
• Skill in managing software on Windows-Based PCs;
• Skill in communicating effectively, orally and in writing;
• Skill in establishing and maintaining effective working relationships with County staff;
• Strong proficiency in written and spoken English.

Qualifications:

Bachelor's degree in Information Systems or Information Technology and three (3) years of experience in the operation, set-up, repair and maintenance of computers, software, Local Area Networks and related peripheral equipment; or an equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. Successful completion of a criminal background check. Must possess a valid Arizona driver’s license.

Santa Cruz County government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest or any other characteristic protected by law.