Urban English Linguist - Nationwide

Join to apply for the Urban English Linguist - Nationwide role at KACE Company

Location:

Nationwide

Security Clearance:
Public Trust

Schedule:

Part‑time, as needed, day/night shifts including weekends and holidays. This position is subject to the Service Contract Act and is classified as non‑exempt, entitling you to overtime.

Hourly: $28.73/hr

When you join KACE, you work alongside talented professionals who share a passion to make a difference. KACE employees bring diverse talents and experiences to critical projects that help shape the nation’s safety, security, and quality of life. The desire for a purposeful, forward‑thinking career is woven into every KACE employee—it’s The KACE Way. KACE employees are purpose‑driven, forward‑focused, open‑minded, trustworthy, and invested.

The KACE Way is our commitment to employees, customers, and communities. Join KACE and make a difference!

Our linguists perform real‑time transcriptions of sensitive material from Urban English to English; collect, analyze, identify, and decode colloquialisms and slang terms; extract pertinent information and communicate it to law enforcement agents. The linguist transcribes source documents and recordings from storage media, including audio cassettes, videocassettes, or digital media.

• Listen to oral and written intercepts or pre‑recorded communications in Urban English and provide verbal and written synopsis and transcriptions as applicable per project.
• Relate all pertinent information to the client when supporting a live project.
• Contribute to a master‑list of slang words and codes used by a particular group or organization for the duration of the project or case.
• Maintain a voice library for the duration of the project.
• Transcribe and translate pertinent calls and documents as assigned by the supervisor.
• Produce court‑ready transcriptions of pertinent calls, chats, and documents following the required format.
• Use various reference tools created during the project.
• Transcribe a minimum of 16 minutes of recorded conversation in an 8‑hour day.
• Operate specialized software equipment provided by the government, including JSI voice box, Pen‑Link, Comverse, and other communication collection equipment used at the assigned site.
• Maintain a daily log of productivity.
• Perform related duties as assigned within the scope of practice.

• Bachelor’s degree and three (3) years’ experience in a professional setting OR Associate degree and five (5) years’ experience OR High School Diploma and seven (7) years of experience.
• Minimum one (1) year of transcription experience in the required language.
• Select applicants will be subject to a government background investigation.
• Must be a U.S. citizen or legal permanent resident.
• Knowledge of source language colloquial terms and expressions.
• Knowledgeable in SMS language, social media, and Webchat.
• Excellent verbal and written skills in English, including correct and accurate grammar, punctuation, and spelling.
• Must meet the contract requirement of a score of 3 or better on a third‑party Language Assessment (Listening/Speaking/Reading/Writing) in English.
• Strong computer skills in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Work well under pressure, in a fast‑paced environment, and communicate effectively with management and law enforcement personnel.
• Prioritize tasks, manage time effectively, meet stringent deadlines, balance multiple tasks, and work in a team environment.
• Take technical direction and feedback from various sources.
• Type 45 words per minute.

• Ability to obtain/maintain a Security Clearance.
• Favorable credit check for cleared positions.
• Successful background investigation, medical, and drug screen.
• U.S. citizen or permanent resident with at least 3 of the last 5 years of U.S. residence.

• Standing/Walking/Mobility:
  Must have mobility to attend meetings with managers and staff.
• Climbing/Stooping/Kneeling: 0%–10% of the time.
• Lifting/Pulling/Pushing: 0%–10% of the time.
• Fingering/Grasping/Feeling:
  Must be able to write, type, and use a telephone system 100% of…