Academic Counselor

Primary job title:  Academic Counselor (Student Success & Admissions)

A high-impact role in the Education Services sector supporting student success, admissions, and career guidance across India. This on-site position sits within a fast-growing education and career outcomes organisation that partners with learners to deliver programme-fit recommendations, end-to-end admissions support, and ongoing academic guidance.

Role & Responsibilities

Conduct one-on-one academic and career counselling sessions to evaluate student goals, recommend programmes, and create personalised learning/career plans.
Manage the end-to-end admissions lifecycle: respond to enquiries, assess eligibility, assist with applications/documentation, and close enrolments to meet targets.
Maintain and update student records in SIS and CRM; log interactions, monitor follow-ups, and report on conversion metrics and pipeline health.
Deliver group outreach activities — information sessions, campus tours, and workshops — to increase programme awareness and generate quality leads.
Coordinate with academic teams to escalate academic or welfare issues, arrange remedial support, and track student progress against learning plans.
Prepare weekly status reports, identify trends in enquiries and drop-offs, and recommend tactical improvements to counselling and admissions workflows.

Skills & Qualifications

Must-Have

Admissions counseling
Career guidance
Student needs assessment
Student information systems
CRM software (Salesforce/Hub Spot)
Lead management

Preferred

International education counseling
Psychometric assessment administration (MBTI, Strong Interest)
Career counselling certification (e.g., CCC)

Additional Qualifications (role Requirements)

Bachelor's degree in Education, Psychology, Social Work, or a related field preferred.
Prior experience in student counselling, admissions, or student support within an education or training environment.
Fluency in English and at least one major regional language; ability to work on-site across India and attend occasional events or fairs.

Benefits & Culture Highlights

Structured onboarding, role-specific training, and career progression paths within the student-success & admissions function.
Collaborative, student-first culture focused on measurable impact and continuous improvement.
Competitive on-site compensation, activity-based incentives, and learning allowance for professional development.

This role is ideal for proactive, outcome-driven counselors who combine strong process orientation with empathy and a consultative approach. If you are passionate about guiding learners and improving enrolment outcomes, you will thrive in this role.

Skills:

crm,admissions counseling,business development,sales