Community Manager

About NIIT
At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce

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About NIIT MT

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristi c.

This role is for 7 months of contract which can be extend based on performance & project requirement.

Job Summary

The  Community Man ager will be responsible for driving engagement, participation, and execution of a student ambassador program across universities in India.
The role requires a strong connectio n to college networks, student communities, and campus ecosy stems, enabling effective outreach, engagement, and execution of student-led initiatives.
The Community Manager will act a s the primary point of contact for Student Ambas sadors, ensuring consistent engagement, supporting activity execution, and maintaining strong coordination across participating institutions .

Key Responsibilities

1. University & College Network Engagement
Build and maintain relationships with  colleges, universities, and student communities across designated colleges.
Leverage  existing campus networks, student groups, and societies  to support outreach and engagement
Facilitate coordination with:
Student clubs and organizations, Campus leadership groups, Faculty contacts (where applicable)
Identify new opportunities to expand program reach across institutions

2. Ambassador Engagement & Communication
Act as the  primary point of contact  for assigned Student Ambassadors
Manage communication platforms:
Discord, Whats App, Email
Drive structured engagement cadence:
Weekly communication and updates, Bi-weekly check ins, Ongoing community engagement

3. Program Execution Support
Support ambassadors in executing:
Campus events and outreach sessions, Awareness campaigns, Peer learning initiatives
Provide guidance on:
Event planning and structure, Campaign execution, Activity alignment

4. Community & Content Management
Manage and moderate communication channels
Adapt and share content for  campus-level promotion
Highlight ambassador achievements and milestones
Promote ongoing activities and campaigns

5. Engagement Events & Programming
Coordinate:
Ambassador check-ins
Engagement sessions and webinars
Support execution of:
Workshops, Campus activities, Community initiatives

6. Performance Tracking & Reporting
Track ambassador participation and engagement
Validate activity submissions (events, outreach, participation)
Maintain records and provide reporting inputs

7. Moderation & Community Culture
Maintain a positive and inclusive community environment
Enforce community guidelines
Address queries and resolve issues proactively

Experience & Qualifications

2–4 years’ experience in:
Community management, Student engagement or campus programs, Youth/community initiatives

✅ Critical Requirement

Strong familiarity with  Indian college ecosystem and student networks
Experience working with  student communities, campus groups, or university programs
Strong communication and interpersonal skills
Ability to engage and manage student communities
Event coordination and campus engagement experience