Trainer Channel Sales

Job Description:

Assistant Manager – Trainer Channel Sales

Role Overview
We are looking for an  Assistant Manager – Training  who will be responsible for delivering  end- to-end product training  on  Newgen’s ECM, BPM, and CCM product suites . The role requires close collaboration with  Sales, Presales, Partners, GSIs, and Customers , covering both
functional (sales)  and  technical  aspects of the products.

Key Responsibilities
Conduct  multiple Sales and Technical training sessions  for  Partners, GSIs, and Customers  (typically  2–3 sessions per day ).
Plan, design, and deliver  structured product training programs  covering ECM, BPM, and CCM modules.
Manage and maintain the Partner Portal , including training content, updates, and learning resources.
Prepare training documents, presentations, user guides, and product collaterals.
Create and update  training videos , walkthroughs, and recorded demos.
Deliver  live instructor-led training workshops  (virtual and/or classroom).
Host and manage  partner enablement webinars .
Conduct  partner onboarding presentations  to enable new partners quickly and effectively.
Design and deliver  product demos  for Sales, Presales, Partners, and Customers.
Coordinate with internal teams (Product, Sales, Presales, Support) to ensure training content is up to date.
Gather training feedback and continuously improve training effectiveness.

Required Skills s Competencies
Total experience of 6-8 years  with strong understanding of  ECM, BPM, and CCM concepts  (Newgen product experience preferred).
Ability to explain  technical concepts in a simple and business-friendly manner .
Experience in  Sales enablement and Technical training .
Excellent presentation, facilitation, and communication skills.
Comfortable conducting  live sessions, webinars, and workshops .

Hands-on experience in  demo creation and product walkthroughs .
Good documentation and content creation skills.
Ability to multitask and manage  high training volumes .
Strong interpersonal and stakeholder management skills.

Preferred Qualifications
Bachelor’s degree in  engineering / computer science / IT  or equivalent.
Prior experience in  enterprise software training , preferably in  BPM / ECM / CCM
platforms.
Exposure to  Partner Enablement programs  is a plus.

Key Attributes
Confident communicator with strong audience engagement skills
Energetic, proactive, and detail-oriented
Passion for teaching and knowledge sharing
Comfortable working in a fast-paced environment