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Job Description & How to Apply Below
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Citrix VDI at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a Citrix VDI at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders.
Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail.
Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Job Responsibilities:
Required
Skills & Experience:
7-10 years of enterprise IT experience, with at least 6+ years in Citrix VDI and/or Azure Virtual Desktop (AVD) support.
Strong knowledge of Citrix Virtual Apps & Desktops, Citrix Studio/Director, Citrix Cloud, Net Scaler ADC.
Hands-on with AVD components (host pools, session hosts, FSLogix profiles, scaling plans, MSIX App Attach).
Proficiency in Windows Server, Active Directory/Entra , Group Policies, and profile management.
Skilled in Power Shell scripting for VDI automation and reporting.
Experience with performance monitoring tools (Citrix Director, Control Up, Azure Monitor).
Exposure to image lifecycle management and patch compliance in VDI.
Cloud VDI Operations & Maintenance
Validate and maintain the health of Citrix VDI/AVD environments through Citrix Director, Studio, and Azure Portal.
Create and manage machine catalogs, delivery groups, host pools, and session hosts.
Perform FSLogix profile management, user profile cleanup, and policy enforcement.
Manage golden image / master image lifecycle (patching, updating, versioning).
Configure and manage Citrix Store Front, Citrix Workspace App, and Net Scaler ADC…
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