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Job Description & How to Apply Below
Key Requirements:
3+ years of experience in CRM operations
Strong hands-on experience with Salesforce CRM
Good understanding of Salesforce Trailblazer
Experience managing B2B databases and CRM processes
Strong stakeholder management and cross-functional coordination skills
Prior exposure to events, media, or marketing industry is preferred
Key Responsibilities:
Manage and optimize Salesforce CRM operations and workflows.
Handle B2B database management, segmentation, cleansing, and enrichment activities.
Collaborate with internal stakeholders including sales, marketing, operations, and leadership teams to support business objectives.
Act as a point of contact for CRM-related coordination and stakeholder communication.
Utilize Salesforce Trailblazer for continuous learning and implementation of CRM best practices.
Generate reports, dashboards, and actionable insights for business teams.
Ensure CRM data accuracy, consistency, and process compliance.
Support event and marketing campaigns through CRM execution and tracking.
Coordinate with cross-functional teams for lead management and campaign effectiveness.
Coordinate/collaborate with salesforce partners for CRM enhancement.
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