Microsoft-MS-MS Dynamics and Sales Support-Senior Manager

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Consulting - Sales Support executive (Senior Manager):

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY's strategy by ensuring effective support to EY's growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY's global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The opportunity

The Sales Support executive (Senior Manager) is a key contributor to Consulting growth, responsible for supporting sales pursuits, proposal execution, and commercial analysis across priority opportunities. This role works closely with Senior Managers, Partners, Account Leaders, and solution teams to improve pursuit effectiveness, deal quality, and pipeline discipline.

Your

Key Responsibilities

Sales & Pursuit Support
Support end to end sales pursuits for consulting opportunities, including qualification, proposal development, pricing support, and approvals.
Partner with pursuit leaders to help shape deal strategy, solution positioning, and client value propositions.
Maintain strong discipline on pipeline tracking, win probability updates, and pursuit milestones.

Proposal & RFP Management
Manage and coordinate RFP/RFI responses, proposals, and client presentations under guidance of Senior Managers and Partners.
Work with cross functional teams (solution architects, finance, legal, risk, delivery) to ensure accurate, compliant, and timely submissions.
Consolidate inputs, track dependencies, and ensure alignment between scope, commercials, and delivery approach.

Commercial & Financial Analysis
Support pricing models, effort estimates, margin analysis, and financial summaries for consulting deals.
Assist in preparing business cases, deal review materials, and approval documentation.
Analyse deal economics and highlight commercial risks, assumptions, and improvement opportunities.

Sales Operations & Governance
Ensure compliance with sales governance, review checkpoints, and approval workflows.
Support maintenance of sales support templates, trackers, and standard documentation.
Identify process gaps and contribute to continuous improvement of sales support operations.

Stakeholder Management
Act as a primary working level contact for account teams and pursuit stakeholders.
Provide clear, structured updates on pursuit status, risks, and next steps.
Support leadership in pipeline reviews, forecast updates, and performance reporting.

Team Collaboration & Capability Building
Mentor Senior…