Senior Batch Specialist

Role

Title:

Senior Batch Specialist  Role Summary  The Senior Batch Specialist is responsible for configuring, testing, and maintaining Alightu
2019s proprietary Total Benefit Administrationu
2122 (TBA) system. This role delivers accurate low-to-medium complexity analysis and test plans reflecting client requirements, ensures smooth batch operations post-implementation, and maintains ongoing system stability. The role also includes mentoring new associates and collaborating with global teams to ensure quality, compliance, and timely delivery.

Key Responsibilities
Configure, test, and maintain TBA batch systems to meet client requirements.
Deliver accurate system analysis, configuration documentation, and test plans.
Support, monitor, and troubleshoot automated production batch jobs.
Perform unit and integration testing and resolve defects.
Ensure system stability post-implementation and during BAU operations.
Maintain high standards of quality, accuracy, and compliance.
Coach and mentor new hires and junior associates in batch configuration and testing.
Collaborate with client delivery, shared services, and global teams.
Proactively communicate status, risks, and issues to stakeholders.
Work Allocation   Documentation, production support & ongoing task management u2013 65%
SDT huddles and client communication u2013 10%
Coaching and Mentoring u2013 5%
Shared services support u2013 5%
Quality management u2013 10%
Continuous improvement and organizational initiatives u2013 5%

Skills & Technical Requirements
Strong knowledge of US Benefits Domain:
Health Management, Defined Benefits, Defined Contributions.
Intermediate SQL querying and relational database concepts.
SAS programming experience: basic JCL/Mainframe knowledge preferred.
Strong understanding of batch processing and data flows.

Experience with SDLC principles and system implementations.
Hands-on experience in system analysis, configuration, unit and integration testing
Strong debugging, analytical, and problem-solving skills.
Excellent written and verbal communication skills.

Behavioral Competencies
Strong attention to detail and quality-first mindset.
Ability to manage priorities independently and adapt to change.
Proactive ownership and accountability.
Effective collaborator across global and cross-functional teams.
Mentoring and knowledge-sharing orientation.
Adheres to Alight Code of Conduct and diversity & inclusion values.
Supervision & Independence   Works under consultation with Analyst Programmer / LPA / LPAA / CTM.
Once priorities are defined, operate independently following established standards while escalating issues appropriately.
Education & Experience
Bacheloru
2019s degree in computer science, Mathematics, or related analytical discipline.
B.Tech / BCA / MCA preferred.
Minimum 1.5+ years of relevant experience in US Benefits Administration.
Prior experience with Alight, Aon, or Wipro is an added advantage.

Work Conditions
Flexible working hours based on business needs.
Collaboration with global and offshore teams.
Mobility across India locations as per organizational requirements.
Participation in training sessions, business routines, and office/offsite meetings.

Our story
At Alight, we believe a companyu
2019s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and True to our name we encourage colleagues to u201CBe Alight.u201D

Our Values:
Champion People u2013 be empathetic and help create a place where everyone belongs.
Grow with purpose u2013 Be inspired by our higher calling of improving lives.
Be Alight u2013 act with integrity, be real and empower others.

Itu
2019s why weu
2019re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at.

Alight requires all virtual interviews to be conducted on video.

Benefits
We offer programs and plans for a healthy mind, body, wallet and life because itu
2019s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alightu
2019s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN…