Site Reliability Engineer; SRE

Position: Site Reliability Engineer (SRE)
Role Overview
The Site Reliability Engineer (SRE) ensures our systems are reliable, efficient, and scalable across dynamic production environments. This role bridges development and operations by applying software engineering principles to infrastructure and operational challenges. The SRE will automate processes, enhance observability, and contribute to maintaining high availability, while collaborating closely with engineering and product teams to build resilient cloud-native systems and continuously improve service reliability.

Shyft Labs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

Job Responsibilities

Define, monitor, and improve SLOs, SLIs, and error budgets in partnership with product and engineering teams
Manage the reliability, performance, and capacity of production systems by implementing changes that enhance system stability and scalability
Follow and promote strong software practices and standards that improve maintainability and reliability
Automate recurring operational tasks, deployments, and recovery processes to reduce manual toil
Support and evolve infrastructure reliability through Infrastructure as Code (IaC) tools such as Terraform, Ansible, or similar
Deploy and manage containerized and cloud-native workloads using orchestration tools like Kubernetes
Implement and maintain observability tools for metrics, logging, and tracing (e.g., Datadog, Dynatrace, Prometheus, Grafana) to ensure proactive problem detection and fast resolution
Contribute to improving security, compliance, and governance practices for production systems
Collaborate effectively across development, operations, and business teams to identify and address reliability risks early in the lifecycle
Participate in incident response, postmortems, and continuous improvement initiatives within the SRE organization

Requirements

Python
Java
Distributed Systems
AWS
Azure
Google Cloud Platform
Docker
Kubernetes
Terraform
Ansible
CI/CD
Unix/Linux
Shell Scripting
Datadog
Grafana
Prometheus
Infrastructure as Code (IaC)
SLO/SLI Management
Incident Response

Preferred Skills

Dynatrace
Security and Compliance

Qualifications

Bachelor's degree in computer science, Engineering, or a related field
3-5 years of experience in Site Reliability Engineering, Production Engineering, or related fields
Proficiency in programming languages such as Python or Java
Solid understanding of distributed systems design and system architecture
Experience in cloud platforms such as AWS, Azure, or Google Cloud Platform
Strong familiarity with containerization (Docker, Kubernetes) and IaC frameworks (Terraform, Ansible)

Experience with CI/CD pipelines, Unix systems, and shell scripting
Knowledge of observability and alerting tools (Datadog, Grafana, Prometheus, or equivalents)
Excellent problem-solving and troubleshooting abilities
Strong communication and teamwork skills with a collaborative mindset

Benefits

Competitive salary
Strong insurance package
Extensive learning and development resources

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.