Solution Leader-Digital Service

Key Responsibilities
1. Client-Facing Leadership
Represent Anaptyss Digital Services in client conversations across discovery, solutioning, proposal defense, demos, workshops, governance meetings, and executive reviews.
Understand client business problems, ask intelligent questions, and help shape practical solutions across AI, automation, data, platforms, applications, infrastructure, and managed services.
Build credibility with client stakeholders across business, technology, operations, risk, compliance, and procurement.
Convert loosely defined client needs into structured problem statements, solution hypotheses, delivery options, and next-step actions.
Support and, over time, lead client workshops, discovery sessions, roadmap discussions, and operating model conversations.

2. Solutioning and Digital Services Strategy
Work closely with the CDO, presales, delivery, product, and technology teams to create solution responses for client opportunities.
Shape solution constructs across:
AI-led operations
Digital process automation
Data engineering and analytics
Application and platform modernization
Managed services
Technology operations
Infrastructure and cloud support
Risk, controls, and compliance-led AI solutions
BFSI domain-led transformation
Translate business needs into clear solution components, implementation approaches, governance models, commercials, and value cases.
Bring structure to ambiguous opportunities and help the team move from concept to client-ready solution.
Ensure that proposals and solution narratives are not generic, but specific, differentiated, credible, and aligned to client context.

3. Pursuit and Proposal Leadership
Support strategic pursuits from qualification to submission to presentation.
Own or co-own proposal work streams, including:
Understanding the RFP or client ask
Defining the response structure
Coordinating inputs from technology, delivery, operations, and commercial teams
Creating executive narratives
Preparing solution slides and written responses
Building differentiated value propositions
Supporting pricing and effort assumptions
Preparing client presentation material
Ensure that proposals are coherent, commercially sensible, and aligned to Anaptyss capabilities.
Drive proposal discipline, including timelines, ownership, review cycles, and quality control.

4. Delivery Governance and Program Oversight
Act as a bridge between client expectations and internal execution.
Track key client commitments, delivery milestones, risks, dependencies, and open actions.
Support governance for strategic accounts and major programs.
Help create delivery rhythm across standups, reviews, escalations, dashboards, and executive updates.
Identify early warning signals in delivery and proactively escalate issues before they become client problems.
Work with delivery leaders to ensure quality, timeliness, documentation, and client satisfaction.
This person need not be the day-to-day project manager for every engagement, but must have enough delivery depth to know when execution is healthy and when it is drifting.

5. Operating Model and Capability Building
Help build the internal operating model for Anaptyss Digital Services.
Support the creation of repeatable playbooks, templates, methods, solution accelerators, reusable proposal content, case studies, and delivery frameworks.
Contribute to capability development across priority areas such as:
AI services
Data and analytics
Digital process automation
Application development
Platform engineering
Cloud and infrastructure
Technology operations
Financial services domain solutions
Help define how teams should be organized, how work should flow, how opportunities should be qualified, and how delivery should be governed.
Support hiring, team structuring, role clarity, and performance expectations as the Digital Services organization scales.

6. Product and IP Support
Support the go-to-market and client-facing positioning of Anaptyss products and IP, including offerings such as ANA, Coven Ace, Index

AI, and other AI-led solutions.
Help convert product capabilities into client-ready narratives, demo flows, implementation models, pricing constructs, and value propositions.
Work with product and engineering teams to ensure client feedback is captured, prioritized, and translated into product roadmap inputs.
Bring a practical enterprise lens to product conversations, especially around security, integration, deployment, compliance, explainability, and operational support.

7. Commercial and Business Growth Support
Support revenue growth by helping convert opportunities into signed engagements.
Assist in account planning, opportunity shaping, partner conversations, and commercial strategy.
Understand basic pricing models across professional services, managed services, outcome-based work, subscription-based products, implementation fees, and support models.
Help build business cases and articulate value in terms of productivity, cost reduction, risk reduction, speed, quality, control, and scalability.
Support the CDO in…