TechOps-SAP-CPI-Senior

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Service line
- Position Title:

SAP CPI Senior Tech Ops (Application Management) Consultant

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY's strategy by ensuring effective support to EY's growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY's global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for an  SAP CPI Consultant  to join the  EY GDS – SAP Tech Ops Team.  As part of our EY GDS – Tech Ops team, you will be responsible for the development, maintenance and optimization of our SAP CPI solutions in alignment with our business objectives in a multi-region environment. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation

Your

Key Responsibilities

Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills And Attributes For Success

To qualify for the role, you must have:

Bachelor's or master's degree in computer science, Information Technology, or a related field.
Minimum of 5 years of experience in SAP integration technologies, with at least 3 years focused on SAP CPI.
Strong analytical and problem-solving skills with good attention to detail
Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams effectively in a team environment
Good understanding of the integration patterns, best practices.
Strong knowledge in integration of SAP and Non-SAP applications with 3rd party & internal applications
Ability to work independently and prioritize tasks in a fast-paced environment
Ability to work in a global setting with multi-regional teams, understanding cultural nuances and time zone differences and across shifts
Flexibility in managing work hours due to the volatile nature of Application Management support work including ability to do shifts and being on-call for critical business requirements

Ideally, you'll also have:

Strong understanding of integration patterns, security protocols, and web services (SOAP, REST, OData).

Experience with SAP ERP, S/4

HANA, and other SAP applications.
Proficiency in Groovy and Java scripting within SAP CPI.
Knowledge of SAP Cloud Connector and connectivity to on-premises systems.
Familiarity with SAP API Management and SAP Event Mesh is a plus.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
SAP CPI certification is preferred.

What you will do:

Provide day to day…