Language Interpreter – English + Bengali​/Punjabi​/Russian​/Chinese

Position: Language Interpreter – English + [Bengali / Punjabi/ Russian/ Chinese]
Job Title:

Language Interpreter – English + [Bengali / Punjabi/ Russian/ Chinese]

Start Date:

February 23, 2026

Job Summary:

We are seeking skilled and experienced Language Interpreters fluent in English and one additional language (Bengali, Punjabi, Russian, or Chinese) to support U.S.

-based customers. The ideal candidate will have prior exposure to international call center environments and hands-on experience in live interpretation. The interpreter will provide real-time consecutive or simultaneous interpretation during customer calls, ensuring accurate, confidential, and culturally appropriate communication. This role demands professionalism, adaptability, and the ability to perform effectively in a fast-paced, high-volume support environment.

Key Responsibilities:

Deliver real-time consecutive or simultaneous interpretation between English and the assigned second language during live customer calls.
Facilitate clear and accurate communication between U.S. clients and non English-speaking customers.
Ensure complete accuracy by relaying information without omissions, additions, or alterations. Maintain confidentiality and handle sensitive customer information with the highest level of discretion.
Preserve tone, intent, and cultural context while interpreting conversations.
Adhere to defined call-handling metrics, quality standards, compliance guidelines, and client-specific protocols.
Collaborate with Team Leads and Quality Assurance teams to improve interpretation quality and customer satisfaction.
Stay updated on terminology, cultural nuances, and client process updates relevant to interpreting services.

Required Skills &

Qualifications:

• Fluency in English and Second Language – spoken

• Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.