Language Interpreter – English + Bengali​/Punjabi​/Russian​/Chinese

Position: Language Interpreter – English + [Bengali / Punjabi/ Russian/ Chinese]
Job Title:

Language Interpreter – English + [Bengali / Punjabi/ Russian/ Chinese]

Start Date:

February 23, 2026

Job Summary:

We are seeking skilled and experienced Language Interpreters fluent in English and one additional language (Bengali, Punjabi, Russian, or Chinese) to support U.S.

-based customers. The ideal candidate will have prior exposure to international call center environments and hands-on experience in live interpretation. The interpreter will provide real-time consecutive or simultaneous interpretation during customer calls, ensuring accurate, confidential, and culturally appropriate communication. This role demands professionalism, adaptability, and the ability to perform effectively in a fast-paced, high-volume support environment.

Key Responsibilities:

- Deliver real-time consecutive or simultaneous interpretation between English and the assigned second language during live customer calls.
- Facilitate clear and accurate communication between U.S. clients and non English-speaking customers.
- Ensure complete accuracy by relaying information without omissions, additions, or alterations. Maintain confidentiality and handle sensitive customer information with the highest level of discretion.
- Preserve tone, intent, and cultural context while interpreting conversations.
- Adhere to defined call-handling metrics, quality standards, compliance guidelines, and client-specific protocols.
- Collaborate with Team Leads and Quality Assurance teams to improve interpretation quality and customer satisfaction.
- Stay updated on terminology, cultural nuances, and client process updates relevant to interpreting services.

Required Skills &

Qualifications:

• Fluency in English and Second Language – spoken

• Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.