Language Interpreter Customer Support​/US Shift​/WFO​/wit

Position: Hiring for Language Interpreter for Customer Support/Location US Shift/WFO/Need candidates wit
Hi Folks,

We are hiring for the below role with the leading firm.

Job Title:

Language Interpreter – English + Spanish
Department:
Customer Support / Language Services

Location:

Noida, Uttar Pradesh, India.
Job Type: Full-time

Shift: US Shift (Rotational) PST Time
Educational

Qualifications:

Bachelor's degree in any discipline.
Salary
- Upto 11lpa

International Languages required:
Mandarin/Cantonese
Indonesian
Russian
Spanish

Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in English and [Second
Language] to join our customer support team. The ideal candidate will have a background in
international call centre environments, specifically serving U.S. customers. You will be
responsible for facilitating verbal communication between English-speaking clients and non
- English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and
professionalism at all times.

Key Responsibilities:

• Provide real-time, consecutive or simultaneous interpretation between English and
[Second Language] during customer calls.

• Assist U.S. customers in resolving queries, issues, or concerns in a courteous and
efficient manner.

• Accurately relay information without adding, omitting, or distorting the meaning.

• Handle confidential and sensitive information with discretion and professionalism.

• Maintain high-quality standards in interpretation, ensuring clarity, tone, and context
are preserved.

• Work closely with team leads and QA to continuously improve communication quality
and customer satisfaction.

• Adhere to call handling metrics, quality benchmarks, and compliance requirements.

• Stay updated with any cultural nuances, terminology, or client-specific information
relevant to interpreting services.

Required Skills &

Qualifications:

• Fluency in English and Second Language – spoken

• Minimum 1-2 years of experience in an international call center, preferably dealing
with U.S. customers.

• Prior experience in language interpretation is highly preferred.

• Excellent listening, retention, and note-taking skills.

• Strong interpersonal and communication skills, with the ability to maintain a
professional tone.

• Ability to work in a fast-paced, high-pressure environment.

• Basic understanding of cultural sensitivities and appropriate communication
etiquette.

• Familiarity with interpreting platforms, CRM tools, and call center software is an added
advantage.