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Job Description & How to Apply Below
Job Description Key Objective of the Job:
Agency Collection Manager - Microfinance Business
To drive collections through external agencies by identifying, onboarding, and managing agency partners, ensuring effective recovery strategies and smooth coordination between business teams and agencies.
. Identify and empanel collection agencies across regions.
. Negotiate and finalize commercial terms, including commission/split percentages.
. Ensure timely onboarding and compliance of agencies as per company policies.
. Act as a liaison between internal business teams and external agencies for seamless operations.
. Monitor agency performance and ensure achievement of collection targets.
. Implement strategies to improve recovery efficiency and reduce delinquency.
. Handle escalations and resolve operational issues promptly.
. Maintain accurate records of agency agreements, performance metrics, and payouts.
Educational
Qualification:
. Graduate/Post-Graduate (preferably in Commerce or Business Administration).
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