Job Description & How to Apply Below
Research Associate – CATI
Location:
Noida
About Us
Insights Opinion is a global market research and data solutions company delivering high-quality insights through innovative data collection and audience engagement solutions. We specialize in B2B and B2C research, healthcare insights, and technology-driven fieldwork operations for clients across global markets.
We are looking for an enthusiastic and detail-oriented Research Associate – CATI to conduct telephonic surveys, support fieldwork operations, and engage with B2B professionals, healthcare audiences, and other research participants across global studies.
Key Responsibilities
Conduct telephonic surveys and interviews with B2B professionals, healthcare professionals (HCPs), and target respondents
Accurately screen respondents based on project requirements and qualification criteria
Follow survey scripts, research guidelines, and quality standards during interviews
Maintain accurate records of calls, interview outcomes, and respondent information
Support CATI fieldwork operations and assist senior team members with project activities
Ensure timely completion of assigned targets and quotas
Coordinate with internal teams for project updates and issue resolution
Maintain professionalism and effective communication with respondents throughout interviews
Report operational or respondent-related issues during ongoing fieldwork
Ensure compliance with data privacy regulations and research quality standards
Required
Skills & Qualifications
1–2 years of experience in telephonic surveys, customer interaction, CATI operations, or market research
Excellent verbal communication and interpersonal skills
Comfortable speaking with professional and healthcare audiences over the phone
Strong attention to detail and ability to follow research protocols
Basic understanding of survey processes and respondent screening
Ability to work in a fast-paced and target-oriented environment
Basic proficiency in Excel and computer applications
Willingness to work flexible shifts based on project requirements
Preferred Qualifications
Prior experience in B2B or healthcare telephonic surveys is a plus
Familiarity with CATI systems or call center operations
Experience handling international respondents or global research projects
Strong listening and problem-solving abilities
Graduate degree preferred
What We Offer
Competitive salary and performance incentives
Opportunity to work on international research projects
Flexible and collaborative work environment
Career growth opportunities within a rapidly expanding organization
Exposure to global market research methodologies and technologies
Learning and development opportunities
How to Apply
Interested candidates can apply directly via Linked In or send their CV to with the subject line:
Application – Research Associate – CATI
Position Requirements
10+ Years
work experience
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